You can also selectdelete or edit a specific message in a chat using the three dots drop down next to the message.

support.getpigeon.comhcarticle_attachments360079254811Screen_Shot_2020-12-09_at_4.27.30_PM.png

Select a message

  1. Go to your Chat Page
  2. Open the chat that includes the needed message and click a three dots icon next to it
  3. Click Select in a drop-down menu
  4. Tick the checkboxes next to messages you want to select

Delete a single message

  1. Go to your Chat Page

  2. Open the chat that includes the needed message

  3. Click three dots icon next to the message you want to delete

  4. Click Delete in a drop-down menu. The new window will appear

    support.getpigeon.comhcarticle_attachments360079255371Admin_Chats__Delete_messages2x.png

  5. Tick the checkbox next to Delete for everyone if you want to delete this message not only for you

  6. Click Delete

Delete multiple messages

  1. Go to your Chat Page
  2. Open the chat that includes the needed message
  3. Click three dots icon next to the one of the messages you want to forward
  4. Click Select in a drop-down menu. The action buttons will appear on the top
  5. Choose the needed messages to delete by ticking checkboxes next to them